Delivery Information

Exceptions & Special Instructions

 

INTERNATIONAL ORDERS

Free Standard Shipping is not valid on international orders. 

SPECIAL LOCATIONS

  • Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
  • Expedited orders shipping to Alaska and Hawaii require an additional day to deliver.
  • Rural domestic addresses require one or more additional days to deliver.

FINE JEWELRY

Fine jewelry and watch orders over $1,500 are shipped insured via expedited delivery at no additional charge. A signature is required upon delivery. These orders cannot be shipped to international addresses.

CUSTOMIZED/ENGRAVED ITEMS

These items may be shipped only via Standard Shipping and usually arrive within 3-4 weeks. For shipping timeframes on customized items shipped internationally, please contact Customer Service.

DESIGNER COLLECTIONS

We will provide you with tracking number upon shipping your item, but we are not responsible for any damaged or lost items, you can purchase additional insurance during checkout by leaving note for shipper (Please make sure to leave your Paypal email address). The insurance bill will be send to your Paypal account. Any instruction without PayPal email address will not be considered.